Musculoskeletal PainNCT04009369
Impacts of Physiotherapy Services in a Quebec Emergency Department
A study testing Direct access to a PT in people with Musculoskeletal Pain and Musculoskeletal Diseases, run by Rose Gagnon at 1 site in Canada.
Trial summary
Emergency departments (ED) in several countries integrated physiotherapists in order to reduce wait times for patients with musculoskeletal disorders (MSKD). These initiatives have indeed reduced wait times, length of stay, time waited before seeing a professional and the prescription of unnecessary consultations and… Read more about this study
- Who is it for?
- Ages 18 to 80 years
- Conditions the study is for
- Musculoskeletal Pain, Musculoskeletal Diseases, Musculoskeletal Injury
- What is being tested?
- Direct access to a PT
- Could I receive a placebo?
- No, everyone receives an active treatment
- How many people
- 78 participants
- Where
- 1 siteCanada
- Study dates
- 10 Sep 2018to 27 Jun 2019
- Phase
- Interventional
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 18 to 80 years
- All sexes
- No healthy volunteers
- Adult, Older adult
Who may be able to join
- Triage category 3, 4 or 5
- Discharged home with a minor MSKD after ED care
- Able to consent
- Able to understand French and to complete the questionnaire either verbally or in writing
Who cannot join
- Major MSKD requiring urgent care
- Presence of a red flag or an unstable clinical condition
- Living in a long-term care facility
Trial locations and contacts
1 site in 1 country.
Canada1 site
Centre Hospitalier de l'Université Laval (CHUL)
Québec, Quebec, G1V 4G2
About this study
Official title: Impacts of Physiotherapy Services in a Quebec Emergency Department - Randomized Clinical Trial
Emergency departments (ED) in several countries integrated physiotherapists in order to reduce wait times for patients with musculoskeletal disorders (MSKD). These initiatives have indeed reduced wait times, length of stay, time waited before seeing a professional and the prescription of unnecessary consultations and diagnostic tests. In Canada, such initiatives are marginal and their effects have not been studied.
The objectives of the project are to evaluate the effects of physiotherapy management of patients with MSKD in ED compared to usual practice on clinical course of patients, use of services and resources, and waiting time and length of stay in ED. The hypothesis is that patients presenting with a MSKD to the ED with direct access to a physiotherapist will have better clinical outcomes and that use of services, waiting time, and length of stay are going to be inferior to those of the EP group.
Read the detailed description
Background and rationale: Emergency departments (ED) in several countries integrated physiotherapists, which led, for patients with musculoskeletal disorders (MSKD), to a reduction in wait times, length of stay, time waited before seeing a professional and the prescription of unnecessary consultations and diagnostic tests. Furthermore, early access to physiotherapy is associated with a decrease in pain and psychological symptoms and decreased risks of developing persistent pain. In Canada, such initiatives are still marginal and their effects have not been studied.
Objectives: Evaluate the effects of direct access physiotherapy management of patients with MSKD in the ED compared to the usual management by the emergency physician on clinical course of patients (pain, quality of life and disability) and use of services and resources at one and three months, and waiting time and length of stay in the ED.
Methods: A randomized controlled trial is currently in progress at the Centre hospitalier de l'Université Laval (CHUL). Two groups of 50 participants each are recruited over a six months period: one group with direct access to a physiotherapist (PT) in the ED and one control group with the usual access care to the emergency physician. Data is extracted from the patients' medical record, administrative data from the ED, self-administered forms given to the patients during their ED stay and either electronic or phone follow-ups (1 and 3 months). Data will be analysed using descriptive (demographic and clinical profiles) and inferential statistics (repeated ANOVA between groups across time points and Student T tests for independent samples).
Importance of potential findings for MSK health: ED overcrowding causes prolonged lengths of stay, increased rates of patient leaving without being seen, increased medical errors, increased mortality among ambulatory and non-ambulatory patients and decreased patient satisfaction. This project will measure the effects of integrating PTs into the ED in a Canadian hospital setting and help identify ways to improve the current services offered to patients with a MSKD presenting to the ED. Direct access to PT may improve musculoskeletal health outcomes and support positive patient experience.
- Being tested
- Direct access to a PT
- Keywords
- Health care access, Health services, Professional practices
- Medical subject headings
- Musculoskeletal Pain, Musculoskeletal Diseases
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
Direct access to a PTOther
Direct access to a PT in the ED immediately after triage and prior to physician assessment.
| Study group | Role | What they receive |
|---|---|---|
| Emergency Physician Group | No intervention | Usual care by the EP without the intervention of the ED PT. |
| Physical Therapist Group | Experimental | Direct access to a PT in the ED immediately after triage and prior to physician assessment. Receives: Other: Direct access to a PT |
What is being measured
The primary outcome is the main question the study is designed to answer.
Level of Pain: Numeric Pain Rating Scale
Scale ranging from 0 to 10 where 0 means no pain at all and 10 means the worst pain ever.
Measured: Baseline, 1 and 3 months
Pain Interference on Function: Brief Pain Inventory
List of 10 items (work, sleep, general activity, etc.) represented on a scale ranging from 0 to 10 where 0 means "Does Not Interfere" and 10 means "Completely Interferes". Subscales are averaged and the resulting score is out of 10. A higher score means a higher interference of pain on function.
Measured: Baseline, 1 and 3 months
Secondary outcomes (7)
Pain Catastrophizing: Pain Catastrophizing Scale
List of 13 items (thoughts and feelings about pain) represented on a scale ranging from 0 to 4 where 0 means "Not at all" and 4 means "All the time". Subscales are summed and the resulting score is out of 52. A higher score means a higher tendency to catastrophise pain.
Measured: Baseline
Interventions received by the participants : Standardized Form
Form were every intervention received by the patient was checked as a "Yes" or "No" answer. (Advice, medication, technical aids, referral to another health professional, etc.)
Measured: Baseline, 1 and 3 months
Diagnostic Tests : Standardized Form
Form were every diagnostic test received by the patient was checked as a "Yes" or "No" answer. (X-ray, MRI, CT Scan, ultrasound, etc.)
Measured: Baseline, 1 and 3 months
Consultations with Another Health Professional : Standardized Form
Form were every consultation being prescribed to the patient was checked as a "Yes" or "No" answer.
Measured: Baseline, 1 and 3 months
Satisfaction: Visit-Specific Satisfaction Instrument
List of 7 items (Answers to your questions, Technical skills of the healthcare provider, etc.) represented on a scale ranging from 1 to 5 where 1 means "Excellent" and 5 means "Poor". Subscales are transformed in results out of 100 (1 = 100% and 5 = 0%), averaged and the resulting score is out of 100%. A higher score means higher satisfaction.
Measured: Baseline
Wait Time
Difference between beginning of the intervention and time of arrival between groups during their ED visit
Measured: Baseline
Length of Stay
Difference between departure time and time of arrival between groups during their ED visit
Measured: Baseline
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted5 Jul 2019
- Study start10 Sep 2018
- Primary completion27 Jun 2019
- Study completion27 Jun 2019
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Publications (3)Papers the sponsor has linked to this study.
- Other trials for Musculoskeletal PainStudies of the same condition, open and under way.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Interventional
- Phase
- Phase N/A
- Primary purpose
- Treatment
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Masking
- None (open label)
- Enrolment
- 78 participants (actual)
Sponsor and investigators
- Lead sponsor
- Rose Gagnon
- Sponsor type
- University, hospital or other
- Collaborators
- CHU de Quebec-Universite Laval, Integrated University Health and Social Services Center of the Capitale-Nationale, Laval University
- Responsible party
- Sponsor-investigator, Rose Gagnon, Laval University
- Investigators
- Rose Gagnon, MPT, MSc(c), Principal investigator, Laval University
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT04009369
- Sponsor's protocol ID
- MP-20-2019-4307
- Status last verified
- Oct 2020
- First submitted
- 2 Jul 2019
- Last updated
- 28 Oct 2020
- Results posted
- No
- Data monitoring committee
- No
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- No
Publications
Gagnon R, Guertin JR, Perreault K, LaRue S, Berthelot S, Gatovo KE, Lafrance S, Hebert LJ. Could Primary Contact Physical Therapy Improve Emergency Department Care While Being Efficient? A 3-Month Cost-Utility Analysis. J Orthop Sports Phys Ther. 2026 Feb;56(2):109-118. doi: 10.2519/jospt.2025.13429.
PubMed 41620834Gagnon R, Perreault K, Matifat E, Desmeules F, Berthelot S, Hebert LJ. Diagnostic Concordance Between Physiotherapist and Emergency Physicians for Patients With a Musculoskeletal Disorder in the Emergency Department. Musculoskeletal Care. 2024 Dec;22(4):e70014. doi: 10.1002/msc.70014.
PubMed 39578620Gagnon R, Perreault K, Berthelot S, Matifat E, Desmeules F, Achou B, Laroche MC, Van Neste C, Tremblay S, Leblond J, Hebert LJ. Direct-access physiotherapy to help manage patients with musculoskeletal disorders in an emergency department: Results of a randomized controlled trial. Acad Emerg Med. 2021 Aug;28(8):848-858. doi: 10.1111/acem.14237. Epub 2021 Apr 16.
PubMed 33617696
Study at a glance
From the registry record, last updated by the sponsor on 28 Oct 2020. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- Impacts of Physiotherapy Services in a Quebec Emergency Department - Randomized Clinical Trial
- ClinicalTrials.gov ID
- NCT04009369
- Acronym / sponsor ID
- MP-20-2019-4307
- Keywords
- Health care access, Health services, Professional practices
- Study type
- Interventional
- Recruitment status
- Completed
- Enrolment
- 78 participants (actual)
- Lead sponsor
- Rose GagnonUniversity, hospital or other
- Collaborators
- CHU de Quebec-Universite Laval, Integrated University Health and Social Services Center of the Capitale-Nationale, Laval University
- Study start
- 10 Sep 2018 (actual)
- Primary completion
- 27 Jun 2019 (actual)
- Study completion
- 27 Jun 2019 (actual)
- First posted
- 5 Jul 2019 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
Emergency departments (ED) in several countries integrated physiotherapists in order to reduce wait times for patients with musculoskeletal disorders (MSKD). These initiatives have indeed reduced wait times, length of stay, time waited before seeing a professional and the prescription of unnecessary consultations and diagnostic tests. In Canada, such initiatives are marginal and their effects have not been studied.
The objectives of the project are to evaluate the effects of physiotherapy management of patients with MSKD in ED compared to usual practice on clinical course of patients, use of services and resources, and waiting time and length of stay in ED. The hypothesis is that patients presenting with a MSKD to the ED with direct access to a physiotherapist will have better clinical outcomes and that use of services, waiting time, and length of stay are going to be inferior to those of the EP group.
Detailed description
Background and rationale: Emergency departments (ED) in several countries integrated physiotherapists, which led, for patients with musculoskeletal disorders (MSKD), to a reduction in wait times, length of stay, time waited before seeing a professional and the prescription of unnecessary consultations and diagnostic tests. Furthermore, early access to physiotherapy is associated with a decrease in pain and psychological symptoms and decreased risks of developing persistent pain. In Canada, such initiatives are still marginal and their effects have not been studied.
Objectives: Evaluate the effects of direct access physiotherapy management of patients with MSKD in the ED compared to the usual management by the emergency physician on clinical course of patients (pain, quality of life and disability) and use of services and resources at one and three months, and waiting time and length of stay in the ED.
Methods: A randomized controlled trial is currently in progress at the Centre hospitalier de l'Université Laval (CHUL). Two groups of 50 participants each are recruited over a six months period: one group with direct access to a physiotherapist (PT) in the ED and one control group with the usual access care to the emergency physician. Data is extracted from the patients' medical record, administrative data from the ED, self-administered forms given to the patients during their ED stay and either electronic or phone follow-ups (1 and 3 months). Data will be analysed using descriptive (demographic and clinical profiles) and inferential statistics (repeated ANOVA between groups across time points and Student T tests for independent samples).
Importance of potential findings for MSK health: ED overcrowding causes prolonged lengths of stay, increased rates of patient leaving without being seen, increased medical errors, increased mortality among ambulatory and non-ambulatory patients and decreased patient satisfaction. This project will measure the effects of integrating PTs into the ED in a Canadian hospital setting and help identify ways to improve the current services offered to patients with a MSKD presenting to the ED. Direct access to PT may improve musculoskeletal health outcomes and support positive patient experience.
Study design
- Primary purpose
- Treatment
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Masking
- None (open label)
- Number of arms
- 2
| Arm | Type | Receives |
|---|---|---|
| Emergency Physician Group | No intervention | –Usual care by the EP without the intervention of the ED PT. |
| Physical Therapist Group | Experimental | Other: Direct access to a PTDirect access to a PT in the ED immediately after triage and prior to physician assessment. |
Who may qualify
- Ages
- 18 to 80 years
- Sex
- All
- Healthy volunteers
- Not accepted
- Age groups
- Adult, Older adult
Key inclusion criteria (4 listed)
- Triage category 3, 4 or 5
- Discharged home with a minor MSKD after ED care
- Able to consent
- Able to understand French and to complete the questionnaire either verbally or in writing
Key exclusion criteria (3 listed)
- Major MSKD requiring urgent care
- Presence of a red flag or an unstable clinical condition
- Living in a long-term care facility
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| Direct access to a PTDirect access to a PT in the ED immediately after triage and prior to physician assessment. | Other | Physical Therapist Group |
Primary outcome
Level of Pain: Numeric Pain Rating Scale
Time frame: Baseline, 1 and 3 months
Scale ranging from 0 to 10 where 0 means no pain at all and 10 means the worst pain ever.
Pain Interference on Function: Brief Pain Inventory
Time frame: Baseline, 1 and 3 months
List of 10 items (work, sleep, general activity, etc.) represented on a scale ranging from 0 to 10 where 0 means "Does Not Interfere" and 10 means "Completely Interferes". Subscales are averaged and the resulting score is out of 10. A higher score means a higher interference of pain on function.
7 secondary outcomes
Pain Catastrophizing: Pain Catastrophizing Scale
Time frame: Baseline
Interventions received by the participants : Standardized Form
Time frame: Baseline, 1 and 3 months
Diagnostic Tests : Standardized Form
Time frame: Baseline, 1 and 3 months
Consultations with Another Health Professional : Standardized Form
Time frame: Baseline, 1 and 3 months
Satisfaction: Visit-Specific Satisfaction Instrument
Time frame: Baseline
Wait Time
Time frame: Baseline
Length of Stay
Time frame: Baseline
Results and safety
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 28 Oct 2020.
- Derived from this study: PubMed 41620834Gagnon R, Guertin JR, Perreault K, LaRue S, Berthelot S, Gatovo KE, Lafrance S, Hebert LJ. Could Primary Contact Physical Therapy Improve Emergency Department Care While Being Efficient? A 3-Month Cost-Utility Analysis. J Orthop Sports Phys Ther. 2026 Feb;56(2):109-118. doi: 10.2519/jospt.2025.13429.
- Derived from this study: PubMed 39578620Gagnon R, Perreault K, Matifat E, Desmeules F, Berthelot S, Hebert LJ. Diagnostic Concordance Between Physiotherapist and Emergency Physicians for Patients With a Musculoskeletal Disorder in the Emergency Department. Musculoskeletal Care. 2024 Dec;22(4):e70014. doi: 10.1002/msc.70014.
- Derived from this study: PubMed 33617696Gagnon R, Perreault K, Berthelot S, Matifat E, Desmeules F, Achou B, Laroche MC, Van Neste C, Tremblay S, Leblond J, Hebert LJ. Direct-access physiotherapy to help manage patients with musculoskeletal disorders in an emergency department: Results of a randomized controlled trial. Acad Emerg Med. 2021 Aug;28(8):848-858. doi: 10.1111/acem.14237. Epub 2021 Apr 16.
- Individual participant dataSharing planned: No
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
Rose Gagnon, MPT, MSc(c) principal investigator
Laval University
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
A study testing Direct access to a PT in people with Musculoskeletal Pain and Musculoskeletal Diseases, run by Rose Gagnon at 1 site in Canada.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 4 inclusion and 3 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: finished, as of the sponsor's last update on 28 Oct 2020. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in Canada. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Level of Pain: Numeric Pain Rating Scale (time frame: Baseline, 1 and 3 months). The study lists 2 primary outcomes in all. It is what the study was designed to measure, not a finding.
Where can I read the original study information?
On the ClinicalTrials.gov record for NCT04009369, which also lists 3 linked publications.
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 28 Oct 2020.