Communication SkillsNCT07248592
Empathy Training and Its Effect on Maternity Nurses' Communication Skills
A study testing Maternity Nurse Empathy and Communication Skills Training Program in people with Communication Skills and Patient Satisfaction, run by Mansoura University at 1 site in Egypt.
Trial summary
The goal of this clinical trial is to evaluate the effectiveness of empathy skills training on Maternity Nurses' Communication and Parturient Women's Perception of Empathetic Care. Read more about this study
- Who is it for?
- Any age, women onlyHealthy volunteers can take part
- Conditions the study is for
- Communication Skills, Patient Satisfaction
- What is being tested?
- Maternity Nurse Empathy and Communication Skills Training Program
- Could I receive a placebo?
- No, everyone receives an active treatment
- How many people
- 45 participants
- Where
- 1 siteEgypt
- Study dates
- 15 Dec 2025to 1 Dec 2026
- Phase
- Interventional
- Are there results?
- Not yet: the study is under way
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages Any age
- Women only
- Healthy volunteers accepted
- Child, Adult, Older adult
Who may be able to join
- Be currently employed in a maternity care setting Labor \& Delivery Unit.
- Have direct patient contact with parturient women as a primary part of their regular duties.
- Have a minimum of 6 months of experience.
Who cannot join
- Nurses whose primary role is administrative, managerial without direct patient care responsibilities.
- Have previously participated in a pilot or feasibility study for the same or a highly similar intervention.
- Planned absence (e.g., extended leave, vacation) for a significant portion of the study intervention or data collection period.
Trial locations and contacts
1 site in 1 country. Contact the study team or a site near you to ask about taking part.
About this study
Official title: Empathy Training: Its Effect on Maternity Nurses' Communication and Parturient Women's Perception of Empathetic Care
The goal of this clinical trial is to evaluate the effectiveness of empathy skills training on Maternity Nurses' Communication and Parturient Women's Perception of Empathetic Care.
The main questions it aims to answer are;
Read more
- Do maternity nurses who received empathy skills training have better empathetic communication skills when caring with parturient women than those who don't.?
- Do parturient women who received care from maternity nurses trained with empathy skills training perceive higher empathy level than mothers who received care from untrained nurses?
Participants will:
- Have 3 educational training sessions on empathy communication skills.
- Will be followed by the researcher for any clarifications about the educational content of session
- nurses will be asked to evaluate their empathy communication skills twice (once before training and second time after training) . also parturient women will be asked to assess their maternity nurses' empathy care level twice (once before training and second time after training).
Read the detailed description
Empathy is one of the elements that influence compassionate skills which required for building a meaningful relationship between maternity nurse and the patient requires. Empathy is particularly important to maternity nurse and allows them to understand things from a woman's angle. Indeed, nurses with high-empathy are able to comprehend the feelings of women, which are very beneficial, particularly during some stages of childbirth when women may not want to talk or in situations where verbal communication is not possible. However, providing effective and empathic communication between maternity nurse and mothers increases satisfaction and control over delivery and reduces blood pressure, anxiety, pain, and fear of childbirth.
This study used a quasi-experimental (one group pre/posttest) . it will be conducted at three health settings at Mansoura city, Egypt and will involve 45 maternity nurses and 120 parturient women. Maternity nurses will be trained on empathic communication skills.
- Conditions
- Communication Skills, Patient Satisfaction
- Being tested
- Maternity Nurse Empathy and Communication Skills Training Program
- Keywords
- Maternity nurses, empathetic communication skills, women perception, Parturient women
- Medical subject headings
- Patient Satisfaction
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
Maternity Nurse Empathy and Communication Skills Training ProgramOther
Also called MNECS Training Program
All participants in this single arm will receive the structured MNECS Training Program. This is a multi-session, interactive workshop designed to enhance empathy and patient-centered communication.
| Study group | Role | What they receive |
|---|---|---|
| Empathy and Communication Skills Training Arm | Experimental | This arm consists of all enrolled study participants, who are qualified maternity nurses working in the labor and delivery unit at Mansoura University Hospitals . Receives: Other: Maternity Nurse Empathy and Communication Skills Training Program |
What is being measured
The primary outcome is the main question the study is designed to answer.
Maternity Nurses' Empathy and Communication skills
Empathy level among maternity nurses, measured using the Toronto Empathy Questionnaire (TEQ). The total score ranges from 0 to 64, with a higher score indicating greater empathy.
Measured: one week after ending sessions of training
Secondary outcomes (1)
Parturient Women Perception of Maternity Nurses' Empathic Care
Parturient women's perception of nurses' empathic care, measured using the Consultation and Relational Empathy (CARE) Measure. The total score ranges from 10 to 50, with a higher score indicating better perceived empathy.
Measured: one week after ending sessions of training
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted25 Nov 2025
- Study start15 Dec 2025 (estimated)
- Primary completion1 Sep 2026 (estimated)
- Study completion1 Dec 2026 (estimated)
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for Communication SkillsStudies of the same condition, open and under way.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Interventional
- Phase
- Phase N/A
- Primary purpose
- Supportive care
- Allocation
- Not applicable
- Intervention model
- Single group
- Model description
- This study employs a single-group pre-test/post-test design. One cohort of maternity nurses will receive the intervention. Outcomes are measured at baseline (pre-test) before the training begins and then again after the training is complete (post-test). The primary analysis will compare the outcomes from these two time points to assess the effect of the training.
- Masking
- None (open label)
- Enrolment
- 45 participants (estimated)
Sponsor and investigators
- Lead sponsor
- Mansoura University
- Sponsor type
- University, hospital or other
- Responsible party
- Principal investigator, Nadia Youssef Ahmed AbdElla, Mansoura University
- Investigators
- Nadia Y AbdElla, Assis. prof, Principal investigator, Mansoura University
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT07248592
- Sponsor's protocol ID
- 0593
- Status last verified
- Nov 2025
- First submitted
- 18 Nov 2025
- Last updated
- 25 Nov 2025
- Results posted
- No
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- No: The reason for not sharing data is to comply with and protect the confidentiality of participants, which is a primary ethical requirement in research.
Study at a glance
From the registry record, last updated by the sponsor on 25 Nov 2025. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- Empathy Training: Its Effect on Maternity Nurses' Communication and Parturient Women's Perception of Empathetic Care
- ClinicalTrials.gov ID
- NCT07248592
- Acronym / sponsor ID
- 0593
- Conditions
- Communication Skills, Patient Satisfaction
- Keywords
- Maternity nurses, empathetic communication skills, women perception, Parturient women
- Study type
- Interventional
- Recruitment status
- Not yet recruiting
- Enrolment
- 45 participants (estimated)
- Lead sponsor
- Mansoura UniversityUniversity, hospital or other
- Study start
- 15 Dec 2025 (estimated)
- Primary completion
- 1 Sep 2026 (estimated)
- Study completion
- 1 Dec 2026 (estimated)
- First posted
- 25 Nov 2025 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
The goal of this clinical trial is to evaluate the effectiveness of empathy skills training on Maternity Nurses' Communication and Parturient Women's Perception of Empathetic Care.
The main questions it aims to answer are;
- Do maternity nurses who received empathy skills training have better empathetic communication skills when caring with parturient women than those who don't.?
- Do parturient women who received care from maternity nurses trained with empathy skills training perceive higher empathy level than mothers who received care from untrained nurses?
Participants will:
- Have 3 educational training sessions on empathy communication skills.
- Will be followed by the researcher for any clarifications about the educational content of session
- nurses will be asked to evaluate their empathy communication skills twice (once before training and second time after training) . also parturient women will be asked to assess their maternity nurses' empathy care level twice (once before training and second time after training).
Detailed description
Empathy is one of the elements that influence compassionate skills which required for building a meaningful relationship between maternity nurse and the patient requires. Empathy is particularly important to maternity nurse and allows them to understand things from a woman's angle. Indeed, nurses with high-empathy are able to comprehend the feelings of women, which are very beneficial, particularly during some stages of childbirth when women may not want to talk or in situations where verbal communication is not possible. However, providing effective and empathic communication between maternity nurse and mothers increases satisfaction and control over delivery and reduces blood pressure, anxiety, pain, and fear of childbirth.
This study used a quasi-experimental (one group pre/posttest) . it will be conducted at three health settings at Mansoura city, Egypt and will involve 45 maternity nurses and 120 parturient women. Maternity nurses will be trained on empathic communication skills.
Study design
- Primary purpose
- Supportive care
- Allocation
- Not applicable
- Intervention model
- Single group
- Masking
- None (open label)
- Number of arms
- 1
- Model description
- This study employs a single-group pre-test/post-test design. One cohort of maternity nurses will receive the intervention. Outcomes are measured at baseline (pre-test) before the training begins and then again after the training is complete (post-test). The primary analysis will compare the outcomes from these two time points to assess the effect of the training.
| Arm | Type | Receives |
|---|---|---|
| Empathy and Communication Skills Training Arm | Experimental | Other: Maternity Nurse Empathy and Communication Skills Training ProgramThis arm consists of all enrolled study participants, who are qualified maternity nurses working in the labor and delivery unit at Mansoura University Hospitals . |
Who may qualify
- Sex
- Female only
- Healthy volunteers
- Accepted
- Age groups
- Child, Adult, Older adult
Key inclusion criteria (3 listed)
- Be currently employed in a maternity care setting Labor \& Delivery Unit.
- Have direct patient contact with parturient women as a primary part of their regular duties.
- Have a minimum of 6 months of experience.
Key exclusion criteria (3 listed)
- Nurses whose primary role is administrative, managerial without direct patient care responsibilities.
- Have previously participated in a pilot or feasibility study for the same or a highly similar intervention.
- Planned absence (e.g., extended leave, vacation) for a significant portion of the study intervention or data collection period.
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| Maternity Nurse Empathy and Communication Skills Training ProgramAlso: MNECS Training ProgramAll participants in this single arm will receive the structured MNECS Training Program. This is a multi-session, interactive workshop designed to enhance empathy and patient-centered communication. | Other | Empathy and Communication Skills Training Arm |
Primary outcome
Maternity Nurses' Empathy and Communication skills
Time frame: one week after ending sessions of training
Empathy level among maternity nurses, measured using the Toronto Empathy Questionnaire (TEQ). The total score ranges from 0 to 64, with a higher score indicating greater empathy.
1 secondary outcome
Parturient Women Perception of Maternity Nurses' Empathic Care
Time frame: one week after ending sessions of training
Results and safety
This study is still under way. Results are not available in the source record yet.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 25 Nov 2025.
- Individual participant dataSharing planned: No. The reason for not sharing data is to comply with and protect the confidentiality of participants, which is a primary ethical requirement in research.
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part.
Nadia Y AbdElla, Assis. prof principal investigator
Mansoura University
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
A study testing Maternity Nurse Empathy and Communication Skills Training Program in people with Communication Skills and Patient Satisfaction, run by Mansoura University at 1 site in Egypt.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 3 inclusion and 3 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: opening soon, as of the sponsor's last update on 25 Nov 2025. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in Egypt. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
This study is still under way. Results are not available in the source record yet.
How can a doctor refer a patient or contact the research team?
Contact Nadia Y AbdElla, Assis. prof (2733200 ext. 50, drnadiaabdella@gmail.com), or a site near the patient. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Maternity Nurses' Empathy and Communication skills (time frame: one week after ending sessions of training). It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 25 Nov 2025; AzTrials last refreshed its copy on 26 Oct 2026.