Effectiveness of Chatbot-Supported Web Program in Postpartum Care

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

• Ages 18 to 35 years
• Women only
• No healthy volunteers
• Adult

Trial locations and contacts

1 site in 1 country. Contact the study team or a site near you to ask about taking part.

About this study

Official title: Evaluation of the Effectiveness of a Chatbot-Supported Web-Based Postpartum Care Package Program for Postpartum Women

Conditions

Postpartum Care, Web-based Training, Chatbot-Based Training

Being tested

Educational intervention

Keywords

postpartum care

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

• Educational interventionBehavioural

  In this study, a web-based postpartum care package program supported by a chatbot will be administered to the intervention group.

  A pre-test will be administered to participants in the intervention group within 24-48 hours after birth.

  Participants in this group will be informed that they must watch the videos in the educational modules until the sixth week postpartum. Reminder messages will also be sent to participants via the website, email, and phone calls (between days 7 and 14 postpartum and week 3 postpartum). Participants who have completed the module training will be eligible for post-tests at 6 weeks postpartum and 3 months postpartum.

What is being measured

The primary outcome is the main question the study is designed to answer.

1. Postpartum Physical Symptom Severity Scale

   Maternal physical health will be assessed using the Postpartum Physical Symptom Severity Scale. This four-point Likert-type scale ranges from 0 to 54, with higher scores indicating greater severity of postpartum physical symptoms.

   Measured: Pre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartum

2. Visual Analog Scale

   Mothers' physical discomfort/pain levels will be assessed using a Visual Analog Scale. The scale consists of a 10 cm horizontal line, where "0" represents no discomfort and "10" represents the most severe discomfort imaginable. Participants will be asked to mark the point on the line that best reflects their level of physical discomfort/pain during the assessment. Higher scores indicate more severe discomfort/pain.

   Measured: Pre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartum

3. Edinburgh Postpartum Depression Scale

   The Edinburgh Postnatal Depression Scale will be used to screen for depressive symptoms in postpartum women. The scale consists of 10 items on a four-point Likert-type scale. Each item is scored from 0 to 3, and the total score ranges from 0 to 30. Higher scores indicate more depressive symptoms.

   Measured: Pre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartum

4. Sexual Life Quality Scale

   The Sexual Quality of Life Scale will be used to evaluate the impact of sexual functions on the quality of life of individuals. It assesses physical, emotional, and relational aspects of sexual well-being. This Likert-type scale consists of 18 items. Higher scores reflect better sexual quality of life, while lower scores indicate deterioration in sexual well-being.

   Measured: Pre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartum

5. Breastfeeding Self-Efficacy Scale

   The Breastfeeding Self-Efficacy Scale will be used to assess mothers' levels of breastfeeding self-efficacy. It evaluates maternal perceptions regarding their skills, knowledge, and coping abilities related to breastfeeding. The scale consists of 14 items rated on a five-point Likert scale. Scores range from 14 to 70, with higher scores indicating greater breastfeeding self-efficacy.

   Measured: Pre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartum

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

1. First posted29 Aug 2025
2. Study start1 Jul 2026
3. Primary completion30 Nov 2026 (estimated)
4. Study completion31 Dec 2026 (estimated)

Resources

• Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
• Other trials for Postpartum CareStudies of the same condition, open and under way.
• What the trial phases meanHow a treatment moves from first tests in people to approval.

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.