Patient SatisfactionNCT06998212
The Effect of Smartphone-Based Recording Offer on Patient Satisfaction in Orthopedic Care
A study testing Offer to record encounter in people with Patient Satisfaction, run by Blake Han at 1 site in United States.
Trial summary
The purpose of this study is to determine patient satisfaction with orthopedic preoperative encounter based on offer to record the encounter on patient personal smartphone. Read more about this study
- Who is it for?
- Any ageHealthy volunteers can take part
- Conditions the study is for
- Patient Satisfaction
- What is being tested?
- Offer to record encounter
- Type of treatment
- Lifestyle or therapy programme
- Could I receive a placebo?
- No, everyone receives an active treatment
- How many people
- 972 participants
- Where
- 1 siteUnited States
- Study dates
- 1 Jun 2025to 1 Jul 2026
- Phase
- Interventional
- Are there results?
- Not yet: the study is under way
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages Any age
- All sexes
- Healthy volunteers accepted
- Child, Adult, Older adult
Who may be able to join
- All patients presenting to RUHS for preoperative orthopedic evaluation
Who cannot join
- Patients without smartphones
Trial locations and contacts
1 site in 1 country. Contact the study team or a site near you to ask about taking part.
United States1 site
Riverside University Health System
Moreno Valley, California, 92553
Blake Han, BA, 7143518083, blakehanruhs@gmail.com
About this study
The purpose of this study is to determine patient satisfaction with orthopedic preoperative encounter based on offer to record the encounter on patient personal smartphone.
- Conditions
- Patient Satisfaction
- Being tested
- Offer to record encounter
- Keywords
- Satisfaction, Smartphone, Recording, Record, Preop, Preoperative, Orthopedic
- Medical subject headings
- Patient Satisfaction, Personal Satisfaction
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
Offer to record encounterBehavioural
Patient will be given the option to record their clinical encounter on their personal smartphone
| Study group | Role | What they receive |
|---|---|---|
| Offer to record the encounter on patient smartphone | Experimental | Not described Receives: Behavioral: Offer to record encounter |
| No offer to record the encounter on patient smartphone | No intervention | Not described |
What is being measured
The primary outcome is the main question the study is designed to answer.
Patient satisfaction with preoperative orthopedic encounter
Measured via survey response
Measured: From enrollment to survey completion
Secondary outcomes (2)
Patient survey responses including if patient recorded visit, reason for recording visit, preference for recording visit
Survey Responses
Measured: From enrollment to survey completion
If satisfaction varies by demographic factors (age, race, ethnicity, sex) or by type of procedure that the preop is for
Information will be collected from chart review
Measured: Through study completion, average 1 year
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted31 May 2025
- Study start1 Jun 2025 (estimated)
- Primary completion31 May 2026 (estimated)
- Study completion1 Jul 2026 (estimated)
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Publications (5)Papers the sponsor has linked to this study.
- Other trials for Patient SatisfactionStudies of the same condition, open and under way.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Interventional
- Phase
- Phase N/A
- Primary purpose
- Supportive care
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Masking
- None (open label)
- Enrolment
- 972 participants (estimated)
Sponsor and investigators
- Lead sponsor
- Blake Han
- Sponsor type
- University, hospital or other
- Collaborators
- Riverside University Health System Medical Center
- Responsible party
- Sponsor-investigator, Blake Han, Riverside University Health System Medical Center
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT06998212
- Sponsor's protocol ID
- 2327150-1
- Status last verified
- May 2025
- First submitted
- 19 May 2025
- Last updated
- 31 May 2025
- Results posted
- No
- Data monitoring committee
- Yes
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- Yes: Demographics, reason for encounter, survey responses
Publications
Norgaard B, Kofoed PE, Ohm Kyvik K, Ammentorp J. Communication skills training for health care professionals improves the adult orthopaedic patient's experience of quality of care. Scand J Caring Sci. 2012 Dec;26(4):698-704. doi: 10.1111/j.1471-6712.2012.00982.x. Epub 2012 Mar 16.
PubMed 22420418Meakin R, Weinman J. The 'Medical Interview Satisfaction Scale' (MISS-21) adapted for British general practice. Fam Pract. 2002 Jun;19(3):257-63. doi: 10.1093/fampra/19.3.257.
PubMed 11978716Koh TH, Butow PN, Coory M, Budge D, Collie LA, Whitehall J, Tattersall MH. Provision of taped conversations with neonatologists to mothers of babies in intensive care: randomised controlled trial. BMJ. 2007 Jan 6;334(7583):28. doi: 10.1136/bmj.39017.675648.BE. Epub 2006 Dec 1.
PubMed 17142256Wolderslund M, Kofoed PE, Holst R, Axboe M, Ammentorp J. Digital audio recordings improve the outcomes of patient consultations: A randomised cluster trial. Patient Educ Couns. 2017 Feb;100(2):242-249. doi: 10.1016/j.pec.2016.08.029. Epub 2016 Aug 29.
PubMed 27593087Elwyn G, Barr PJ, Grande SW. Patients recording clinical encounters: a path to empowerment? Assessment by mixed methods. BMJ Open. 2015 Aug 11;5(8):e008566. doi: 10.1136/bmjopen-2015-008566.
PubMed 26264274
Study at a glance
From the registry record, last updated by the sponsor on 31 May 2025. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- The Effect of Smartphone-Based Recording Offer on Patient Satisfaction in Orthopedic Care
- ClinicalTrials.gov ID
- NCT06998212
- Acronym / sponsor ID
- 2327150-1
- Conditions
- Patient Satisfaction
- Keywords
- Satisfaction, Smartphone, Recording, Record, Preop, Preoperative, Orthopedic
- Study type
- Interventional
- Recruitment status
- Not yet recruiting
- Enrolment
- 972 participants (estimated)
- Lead sponsor
- Blake HanUniversity, hospital or other
- Collaborators
- Riverside University Health System Medical Center
- Study start
- 1 Jun 2025 (estimated)
- Primary completion
- 31 May 2026 (estimated)
- Study completion
- 1 Jul 2026 (estimated)
- First posted
- 31 May 2025 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
The purpose of this study is to determine patient satisfaction with orthopedic preoperative encounter based on offer to record the encounter on patient personal smartphone.
Study design
- Primary purpose
- Supportive care
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Masking
- None (open label)
- Number of arms
- 2
| Arm | Type | Receives |
|---|---|---|
| Offer to record the encounter on patient smartphone | Experimental | Behavioral: Offer to record encounter |
| No offer to record the encounter on patient smartphone | No intervention | – |
Who may qualify
- Sex
- All
- Healthy volunteers
- Accepted
- Age groups
- Child, Adult, Older adult
Key inclusion criteria (1 listed)
- All patients presenting to RUHS for preoperative orthopedic evaluation
Key exclusion criteria (1 listed)
- Patients without smartphones
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| Offer to record encounterPatient will be given the option to record their clinical encounter on their personal smartphone | Behavioural | Offer to record the encounter on patient smartphone |
Primary outcome
Patient satisfaction with preoperative orthopedic encounter
Time frame: From enrollment to survey completion
Measured via survey response
2 secondary outcomes
Patient survey responses including if patient recorded visit, reason for recording visit, preference for recording visit
Time frame: From enrollment to survey completion
If satisfaction varies by demographic factors (age, race, ethnicity, sex) or by type of procedure that the preop is for
Time frame: Through study completion, average 1 year
Results and safety
This study is still under way. Results are not available in the source record yet.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 31 May 2025.
- Results publication: PubMed 22420418Norgaard B, Kofoed PE, Ohm Kyvik K, Ammentorp J. Communication skills training for health care professionals improves the adult orthopaedic patient's experience of quality of care. Scand J Caring Sci. 2012 Dec;26(4):698-704. doi: 10.1111/j.1471-6712.2012.00982.x. Epub 2012 Mar 16.
- Results publication: PubMed 11978716Meakin R, Weinman J. The 'Medical Interview Satisfaction Scale' (MISS-21) adapted for British general practice. Fam Pract. 2002 Jun;19(3):257-63. doi: 10.1093/fampra/19.3.257.
- Results publication: PubMed 17142256Koh TH, Butow PN, Coory M, Budge D, Collie LA, Whitehall J, Tattersall MH. Provision of taped conversations with neonatologists to mothers of babies in intensive care: randomised controlled trial. BMJ. 2007 Jan 6;334(7583):28. doi: 10.1136/bmj.39017.675648.BE. Epub 2006 Dec 1.
- Results publication: PubMed 27593087Wolderslund M, Kofoed PE, Holst R, Axboe M, Ammentorp J. Digital audio recordings improve the outcomes of patient consultations: A randomised cluster trial. Patient Educ Couns. 2017 Feb;100(2):242-249. doi: 10.1016/j.pec.2016.08.029. Epub 2016 Aug 29.
- Results publication: PubMed 26264274Elwyn G, Barr PJ, Grande SW. Patients recording clinical encounters: a path to empowerment? Assessment by mixed methods. BMJ Open. 2015 Aug 11;5(8):e008566. doi: 10.1136/bmjopen-2015-008566.
- Individual participant dataSharing planned: Yes. Demographics, reason for encounter, survey responses
Related trials for Patient Satisfaction
Not yet recruiting
Effect of Stress Ball Use During Femoral Arterial Sheath Removal After Coronary Angiography
Femoral Arterial Sheath Removal, Stress Ball
Recruiting
Hybrid mHealth and Telerehabilitation vs Conventional Physiotherapy for Subacromial Pain Syndrome
Subacromial Pain Syndrome
RecruitingObservational study
A Study to Evaluate Patient-Reported Satisfaction, Effectiveness, and Safety of Atezolizumab in Participants Treated in Routine Clinical Practice
Lung Cancer, Hepatocellular Carcinoma
Recruiting
Effect of Mandala Coloring on Anxiety, Pain, Vital Signs, and Patient Satisfaction in Patients Undergoing Transurethral Resection of the Prostate
Mandala Coloring
Not yet recruiting
Feasibility of a Web-based Single-session Intervention Combined With Ecological Momentary Assessment and Intervention for Patients With Complex Posttraumatic Stress Disorder Awaiting Inpatient Treatment
PTSD - Post Traumatic Stress Disorder, Depression
Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part.
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
A study testing Offer to record encounter in people with Patient Satisfaction, run by Blake Han at 1 site in United States.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 1 inclusion and 1 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: opening soon, as of the sponsor's last update on 31 May 2025. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in United States. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
This study is still under way. Results are not available in the source record yet.
How can a doctor refer a patient or contact the research team?
Contact Blake Han, BA (17143518083, blakehanruhs@gmail.com), or a site near the patient. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Patient satisfaction with preoperative orthopedic encounter (time frame: From enrollment to survey completion). It is what the study was designed to measure, not a finding.
Where can I read the original study information?
On the ClinicalTrials.gov record for NCT06998212, which also lists 5 linked publications.
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 31 May 2025.