AzTrials
AzTrials

Quality of CareNCT05110521

Evaluation of a Nurse Mentorship and Digital Health Package Intervention in Kenya

A study testing PROMPTS and MENTORS in people with Quality of Care, run by Harvard School of Public Health (HSPH) at 1 site in Kenya.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

The investigators will conduct a cluster randomized controlled trial in maternity facilities in Kenya to evaluate the impact of a maternal and neonatal health package intervention on patient and provider outcomes. Read more about this study

Who is it for?
Ages 15 years and olderHealthy volunteers can take part
Conditions the study is for
Quality of Care
What is being tested?
PROMPTS and MENTORS
Could I receive a placebo?
No, everyone receives an active treatment
How many people
10,992 participants
Where
1 siteKenya
Study dates
5 Nov 2021to 26 Aug 2022
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 15 years and older
  • All sexes
  • Healthy volunteers accepted
  • Child, Adult, Older adult

Who may be able to join

  • have at least 50 normal vaginal deliveries per month on average
  • have at most 400 normal vaginal deliveries per month on average
  • are owned by the government or a faith-based organization
  • have no potentially confounding ongoing research or quality-improvement programs at the time of selection (especially mentorship or mHealth programs).
  • nurses or midwives
  • provide delivery care in the study facility
Show all 16Show fewer
  • have no plan to move to a different facility in the next 6 months (baseline only).
  • at least 15 years old
  • have access to a mobile phone
  • are at least 16 weeks pregnant or in Month 5, 6, 7, 8, and 9 of pregnancy.
  • Inclusion Criteria for Participants of Delivery Observations:
  • at least 15 years old
  • are admitted for labor and delivery at the maternity ward
  • Exclusion Criteria for Participants of Delivery Observations:
  • are presenting for conditions other than labor and delivery (e.g., patients admitted for prenatal observation or complications from abortion)
  • are immediately transferred to another hospital.

Who cannot join

None listed.

Trial locations and contacts

1 site in 1 country.

Kenya1 site
  • Innovations for Poverty Actions

    Nairobi

Other trials in Kenya

About this study

Official title: Impact of a Nurse Mentorship and Digital Health Package Intervention for Maternal and Newborn Health in Kenya: A Cluster Randomized Controlled Trial

The investigators will conduct a cluster randomized controlled trial in maternity facilities in Kenya to evaluate the impact of a maternal and neonatal health package intervention on patient and provider outcomes. This package intervention includes two programs: PROMPTS, a digital health platform for mothers aimed to improve knowledge and health behaviors and increase care-seeking behavior at the right time and place, and MENTORS, a facility-based program aimed to increase and sustain providers' knowledge and skills in basic and emergency obstetric and newborn care. Facilities will be randomized into a treatment group that receives the package or a control group that receives usual care. Patient outcomes include health knowledge, health behaviors and health care utilization in the prenatal and postnatal period; provider outcomes include knowledge and quality of care.

Read the detailed description

This study is designed as a parallel arm cluster randomized controlled trial (RCT). Randomization of the intervention package will occur at the facility level. The investigators will randomize 40 facilities across 8 counties into either the intervention or control group.

Data will be collected at multiple points during the study period. Facility baseline data collection will occur over a one month period in each facility. Baseline data collection will include a facility assessment, maternity register data extraction and health worker interviews.

In order to evaluate the PROMPTS component of the intervention, the investigators will enroll a cohort of women during baseline facility data collection that will be followed through their pregnancy, delivery and postpartum period. The investigators will recruit pregnant women attending study clinics for antenatal care during the baseline data collection period. They will be surveyed by phone twice in the follow-up period: once in the last month of pregnancy and again at 7- to 8-weeks postpartum. Women enrolled from the intervention facilities will be offered the PROMPTS intervention immediately after the baseline survey.

The facility-based endline data collection will occur 4-5 months after the end of baseline and will last for 1-2 months in each facility. The facility-based endline data collection will include register data extraction, health worker interviews, and observations of quality of care during labor and delivery.

A process evaluation will be conducted using administrative program data collected by Jacaranda Health to monitor intervention implementation within the treatment facilities.

After the endline, facilities in the control group will also be offered the intervention.

Conditions
Quality of Care
Being tested
PROMPTS, MENTORS
Keywords
maternal and newborn health, quality of care, mentorship, mHealth

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • PROMPTSBehavioural

    PROMPTS is a two-way Short Message Service (SMS) digital health platform that connects mothers with information, advice and referrals to care during the prenatal and postnatal period. The platform also collects information from women on care experience that is reported back to maternity facilities.

  • MENTORSBehavioural

    MENTORS is a program in which in facility nurse-mentors are trained and supported to offer training to nurses, midwives and other maternity facility staff on aspects of basic and emergency obstetric and newborn care.

Study groups in NCT05110521
Study groupRoleWhat they receive
Intervention (PROMPTS and MENTORS offered)ExperimentalHealth facilities randomized into the Intervention Arm will be offered the MENTORS program, which trains in-facility nurse-mentors to provide health workers with training and mentorship on aspects of basic and emergency obstetric and newborn care. At health facilities in the intervention arm, patients attending antenatal care clinics will be offered the PROMPTS program, which is a digital health platform that connects mothers with information, advice and referrals to care.
Receives: Behavioral: PROMPTS; Behavioral: MENTORS
Control (Routine Care/No PROMPTS or MENTORS OFFERED)No interventionIn the control arm, neither the PROMPTS program nor the MENTORS program will be offered during the study period.

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Quality of routine maternity care, measured by delivery observation

    A ratio based on a 20-item index that measures essential actions providers must perform during the course of labor and delivery (Tripathi et al., 2015). The total score is calculated as the fraction of 20 items weighted equally, yielding a range of 0 to 1, with higher scores indicating better quality of maternal care.

    Measured: assessed from patient admission to up to 1 hour post the delivery of the placenta approximately 6 months after intervention initiation

  2. Provider knowledge on obstetric and newborn care, measured by provider survey

    A continuous variable based on the answers to 10 questions on normal labor, infection prevention and control, preeclampsia and eclampsia, newborn care, postpartum hemorrhage, and shoulder dystocia.

    Measured: assessed approximately 6 months after intervention initiation

  3. Patient knowledge on danger signs, measured by patient survey

    A ratio based on questions that ask whether a respondent would seek medical care immediately in response to serious prenatal, neonatal, and postpartum danger signs. Each question is scored according to whether a participant chooses the correct response (i.e., whether to visit a hospital/call a doctor or not in response to a serious health condition). The total score is calculated as the share of the times the respondent correctly identifies the need to seek medical care immediately.

    Measured: assessed in the last month of pregnancy (prenatal danger signs) and between 7 - 8 weeks postpartum (neonatal and postpartum danger signs)

  4. Care seeking in response to severe danger signs, measured by patient survey

    A binary variable based on a series of questions that measure whether a respondent sought any medical advice or treatment for a healthcare provider in response to severe prenatal, postnatal, and neonatal danger signs. The variable is coded to one if respondent sought advice or treatment for at least one danger sign.

    Measured: assessed in the last month of pregnancy (prenatal danger signs) and between 7 - 8 weeks postpartum (neonatal and postpartum danger signs)

  5. Postnatal care for mom within six weeks postpartum, measured by patient survey

    a binary variable equal to 1 if there was at least 1 postnatal visit within six weeks postpartum AND mom's own health was discussed during the postnatal care visit

    Measured: assessed at 7 - 8 weeks postpartum

  6. Number of antenatal care visits, measured by patient survey

    a continuous variable for the total number of antenatal care visits during the entire pregnancy

    Measured: assessed between 7 - 8 weeks postpartum

  7. Quality of care for management of neonatal resuscitation, measured by simulation exercise

    A continuous variable based on providers' actions in a simulation exercise for neonatal resuscitation. Each question is scored according to whether a provider performs the correct step for neonatal resuscitation. The total score is calculated as the sum of all questions. Higher scores mean a better outcome.

    Measured: assessed approximately 6 months after intervention initiation

Secondary outcomes (28)
  1. Quality of care for management of maternal and neonatal complications, measured by delivery observation

    A continuous variable based on essential actions providers should perform to manage maternal and neonatal complications, including postpartum hemorrhage, pre-eclampsia/eclampsia, neonatal resuscitation, and shoulder dystocia. Score is calculated as the fraction of total items applicable to each case. The total score has a range of 0 to 1, with higher scores indicating better quality of care.

    Measured: assessed from patient admission to up to 1 hour post the delivery of the placenta approximately 6 months after intervention initiation

  2. Quality of care for infection prevention, measured by delivery observation

    A continuous variable based on a series of questions that measure whether infection prevention and control procedures are performed during labor and delivery. Individual item is assigned a score equal to 1 if an action is done.

    Measured: assessed from patient admission to up to 1 hour post the delivery of the placenta approximately 6 months after intervention initiation

  3. Quality of care for partograph completion, measured by delivery observation

    A continuous variable based on a series of questions that measure whether progress of labor is plotted appropriately on the partograph. Individual item is assigned a score equal to 1 if an action is done.

    Measured: assessed from patient admission to up to 1 hour post the delivery of the placenta approximately 6 months after intervention initiation

  4. Provider motivation and satisfaction, measured by provider survey

    A continuous variable based on 11 questions that measure health workers' motivation adapted from a scale validated in Kenya (Mbindyo et al, 2009). Individual questions are scored using a 1-to-5 LIkert scale. The total score is calculated as the sum of all items (with a few items reverse coded).

    Measured: assessed approximately 6 months after intervention initiation

  5. Patient treatment during labor and delivery, measured by delivery observation

    A continuous variable based on a series of questions that measure aspects of mistreatment during labor and delivery: interpersonal abuse scale, exams \& procedures index, and unsupportive birth environment (Berger et al., 2021). Individual items are scored to 1 if observed.

    Measured: assessed from patient admission to up to 1 hour post the delivery of the placenta approximately 6 months after intervention initiation

  6. Respectful maternity care during last antenatal care visit, measured by patient survey

    A binary variable equal to one if a patient felt she was treated with respect during her last antenatal care visit.

    Measured: assessed between 36 - 42 weeks' gestation

  7. Disrespect in care during delivery, measured by patient survey

    An ordinal variable based on to what extent a patient was abused or treated in a way that made her feel humiliated/disrespected during her delivery.

    Measured: assessed between 7 - 8 weeks postpartum

  8. Severe morbidity and mortality, measured by delivery observation and document review

    A composite binary variable that measures whether a woman or her baby had any severe maternal complication (including severe postpartum hemorrhage, severe pre-eclampsia, eclampsia, severe systemic infection or sepsis, and uterine rupture), neonatal complication (including asphyxia), maternal mortality, and perinatal mortality (including stillbirth and newborn death). The value of this outcome will be 1 if a woman or her baby had at least one complication listed or died.

    Measured: assessed at approximately 6 months after intervention initiation

  9. Medical advice/treatment seeking during pregnancy, measured by patient survey

    A binary variable that measures whether a participant sought advice or treatment from a healthcare professional in the past month

    Measured: assessed between 36 - 42 weeks' gestation

  10. Medical advice/treatment seeking for baby's health postpartum, measured by patient survey

    A binary variable that measures whether a participant sought advice or treatment from a healthcare professional since she left the hospital after delivery for her baby's health

    Measured: assessed between 7 - 8 weeks postpartum

  11. Medical advice/treatment seeking for mom's health postpartum, measured by patient survey

    A binary variable that measures whether a participant sought advice or treatment from a healthcare professional since she left the hospital after delivery for her own health

    Measured: assessed between 7 - 8 weeks postpartum

  12. Care seeking in response to severe antenatal danger signs, measured by patient survey

    A binary variable based on a series of questions that measure whether a respondent sought any medical advice or treatment for a healthcare provider in response to severe prenatal danger signs.The variable is coded to one if respondent sought advice or treatment for at least one danger sign.

    Measured: assessed between 36 - 42 weeks' gestation

  13. Care seeking in response to severe postnatal danger signs, measured by patient survey

    A binary variable based on a series of questions that measure whether a respondent sought any medical advice or treatment for a healthcare provider in response to severe postnatal danger signs. The variable is coded to one if respondent sought advice or treatment for at least one danger sign.

    Measured: assessed between 7 - 8 weeks postpartum

  14. Care seeking in response to severe neonatal danger signs, measured by patient survey

    A binary variable based on a series of questions that measure whether a respondent sought any medical advice or treatment for a healthcare provider in response to severe neonatal danger signs. The variable is coded to one if respondent sought advice or treatment for at least one danger sign.

    Measured: assessed between 7 - 8 weeks postpartum

  15. Patient knowledge on prenatal danger signs, measured by patient survey

    A ratio based on questions that ask whether a respondent would seek medical care immediately in response to serious prenatal danger signs. Each question is scored according to whether a participant chooses the correct response (i.e., whether to visit a hospital or not in response to a health condition). The total score is calculated as the share of the times the respondent correctly identifies the need to seek medical care immediately..

    Measured: assessed between 36 - 42 weeks' gestation

  16. Patient knowledge on postnatal danger signs, measured by patient survey

    A ratio based on questions that ask whether a respondent would seek medical care immediately in response to serious postpartum danger signs. Each question is scored according to whether a participant chooses the correct response (i.e., whether to visit a hospital or not in response to a health condition). The total score is calculated as the share of the times the respondent correctly identifies the need to seek medical care immediately.

    Measured: assessed between 7 - 8 weeks postpartum

  17. Patient knowledge on neonatal danger signs, measured by patient survey

    A ratio based on questions that ask whether a respondent would seek medical care immediately in response to serious neonatal danger signs. Each question is scored according to whether a participant chooses the correct response (i.e., whether to visit a hospital or not in response to a health condition). The total score is calculated as the share of the times the respondent correctly identifies the need to seek medical care immediately.

    Measured: assessed between 7 - 8 weeks postpartum

  18. Patient knowledge on signs of labor, measured by patient survey

    A count variable that measures the number of signs of labor a woman lists without being prompted.

    Measured: assessed between 36 - 42 weeks' gestation

  19. Patient knowledge on breastfeeding, measured by patient survey

    A binary variable that measures whether a woman correctly identifies the best time to start breastfeeding after delivery

    Measured: assessed between 36 - 42 weeks' gestation

  20. Use of prenatal supplements, measured by patient survey

    a binary variable that measures whether a woman is taking iron and folic acid supplementation tablets or prenatal supplement that contains iron and folic during her pregnancy

    Measured: assessed between 36 - 42 weeks' gestation

  21. Birth preparation, measured by patient survey

    a count variable that measures the total number of things a woman has done to prepare for her delivery

    Measured: assessed between 36 - 42 weeks' gestation

  22. Institutional delivery, measured by patient survey

    a binary variable that measures whether a woman delivered her baby in a hospital or health clinic/center

    Measured: assessed between 7 - 8 weeks postpartum

  23. Exclusive breastfeeding, measured by patient survey

    a binary variable that measures whether a baby is exclusively fed with breast milk

    Measured: assessed between 7 - 8 weeks postpartum

  24. Sleep safety, measured by patient survey

    A binary variable that measures weather a woman puts her baby to sleep in the safest position at night

    Measured: assessed between 7- to 8-week postpartum

  25. Interaction with newborn, measured by patient survey

    A binary variable that measures weather a woman spoke or sang to the baby in the past 24 hours

    Measured: assessed between 7- to 8-week postpartum

  26. Patient self-efficacy in care-seeking during last antenatal care visit, measured by patient survey

    a binary variable that measures whether a woman feels that she could ask healthcare workers at her last antenatal care visit any question she had about her pregnancy.

    Measured: assessed between 36 - 42 weeks' gestation

  27. Patient self-efficacy in care-seeking during pregnancy and delivery, measured by patient survey

    an ordinal variable that measures to what extent a woman feels she can get her questions about her health answered during pregnancy and delivery.

    Measured: assessed between 7- to 8-week postpartum

  28. Timeliness of care, measured by delivery observation

    A continuous variable indicating delays in essential actions providers should perform, including time between facility arrival and first contact with health care worker, time between delivery and provision of uterotonic, time between delivery and breastfeeding initiation, and time between delivery and first maternal exam after birth.

    Measured: assessed from patient arrival to up to 1 hour post the delivery of the placenta approximately 6 months after intervention initiation

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted8 Nov 2021
  2. Study start5 Nov 2021
  3. Primary completion26 Aug 2022
  4. Study completion26 Aug 2022

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Health services research
Allocation
Randomised
Intervention model
Parallel groups
Masking
None (open label)
Enrolment
10,992 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT05110521
Sponsor's protocol ID
IRB21-1013
Status last verified
Aug 2022
First submitted
25 Oct 2021
Last updated
31 Aug 2022
Results posted
No
Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
Undecided: After manuscript publication, fully de-identified data may be shared with researchers upon request.

Publications

  • Tripathi V, Stanton C, Strobino D, Bartlett L. Development and Validation of an Index to Measure the Quality of Facility-Based Labor and Delivery Care Processes in Sub-Saharan Africa. PLoS One. 2015 Jun 24;10(6):e0129491. doi: 10.1371/journal.pone.0129491. eCollection 2015.

    PubMed 26107655
  • Mbindyo PM, Blaauw D, Gilson L, English M. Developing a tool to measure health worker motivation in district hospitals in Kenya. Hum Resour Health. 2009 May 20;7:40. doi: 10.1186/1478-4491-7-40.

    PubMed 19457237
  • Berger BO, Strobino DM, Mehrtash H, Bohren MA, Adu-Bonsaffoh K, Leslie HH, Irinyenikan TA, Maung TM, Balde MD, Tuncalp O. Development of measures for assessing mistreatment of women during facility-based childbirth based on labour observations. BMJ Glob Health. 2021 Aug;5(Suppl 2):e004080. doi: 10.1136/bmjgh-2020-004080.

    PubMed 34362791
  • Zhang L, Vatsa R, Chang W, Akinyi S, Little S, Gakii C, Mungai J, Kahumbura C, Rajasekharan S, Wickramanayake A, McConnell M, Cohen J. Impact of a long-term mentorship program for childbirth providers on quality of care: A cluster randomized controlled trial. PLOS Glob Public Health. 2026 Sep 2;6(9):e0006073. doi: 10.1371/journal.pgph.0006073. eCollection 2026.

    PubMed 42685042
  • Vatsa R, Chang W, Akinyi S, Little S, Gakii C, Mungai J, Kahumbura C, Wickramanayake A, Rajasekharan S, Cohen J, McConnell M. Impact evaluation of a digital health platform empowering Kenyan women across the pregnancy-postpartum care continuum: A cluster randomized controlled trial. PLoS Med. 2025 Feb 3;22(2):e1004527. doi: 10.1371/journal.pmed.1004527. eCollection 2025 Feb.

    PubMed 39899612

Questions about this trial

What is this clinical trial studying?

A study testing PROMPTS and MENTORS in people with Quality of Care, run by Harvard School of Public Health (HSPH) at 1 site in Kenya.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 16 inclusion and 0 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 31 Aug 2022. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in Kenya. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Quality of routine maternity care, measured by delivery observation (time frame: assessed from patient admission to up to 1 hour post the delivery of the placenta approximately 6 months after intervention initiation). The study lists 7 primary outcomes in all. It is what the study was designed to measure, not a finding.

Where can I read the original study information?

On the ClinicalTrials.gov record for NCT05110521, which also lists 5 linked publications.

Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 31 Aug 2022.

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