Annual Visit, Well VisitNCT03462394
Increasing Patient Engagement in the Annual Well Visits Program
An observational study of Annual Visit, Well Visit, run by NYU Langone Health at 1 site in United States.
Trial summary
NYU Langone Health calls patients to remind them to schedule their annual well-health appointments (including annual well visit, mammograms, etc.). The proposed study will test different iterations of the call script with the goal of increasing call completion rate and the number of scheduled appointments within an… Read more about this study
- Who is it for?
- Any age
- Conditions the study is for
- Annual Visit, Well Visit
- What is being tested?
- Current Script and Alternate Script Iterations
- How many people
- 5,475 participants
- Where
- 1 siteUnited States
- Study dates
- 19 Feb 2018to 24 Jul 2019
- Phase
- Observational
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages Any age
- All sexes
- No healthy volunteers
- Child, Adult, Older adult
Study population: Members attributed to NYU Langone Health under a shared savings arrangement who are due for preventive services and/or screenings and are eligible to be receiving a reminder call.
Who may be able to join
- Members attributed to NYU Langone Health under a shared savings arrangement who are due for preventive services and/or screenings and are eligible to be receiving a reminder call.
Who cannot join
- N/A
Trial locations and contacts
1 site in 1 country.
United States1 site
New York University School of Medicine
New York, New York, 10016
About this study
Official title: Increasing Patient Engagement in the Annual Well Visits Program at NYU Langone Health
NYU Langone Health calls patients to remind them to schedule their annual well-health appointments (including annual well visit, mammograms, etc.). The proposed study will test different iterations of the call script with the goal of increasing call completion rate and the number of scheduled appointments within an appropriate timeframe.
- Conditions
- Annual Visit, Well Visit
- Being tested
- Current Script, Alternate Script Iterations
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
Current ScriptOther
This is the version of the phone call script currently used at NYU Langone Health.
Alternate Script IterationsOther
Intervention includes various iterations of the phone call script (different wording or script structure).
| Study group | Role | What they receive |
|---|---|---|
| Current Script Version | This arm will receive the version of the call script currently used as part of regular care at NYU Langone Health. Receives: Other: Current Script | |
| Script Iterations | This arm will receive an iterated version of the script that might contain changes in wording or structure that are different from the current version of the script. Receives: Other: Alternate Script Iterations |
What is being measured
The primary outcome is the main question the study is designed to answer.
Number of scheduled annual visits
Measured: 6 months
Secondary outcomes (1)
Call completion rate
Call completion rate refers to the percentage of phone calls that successfully complete all steps of the call script.
Measured: 6 months
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted12 Mar 2018
- Study start19 Feb 2018
- Primary completion24 Jul 2019
- Study completion24 Jul 2019
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for Annual Visit, Well VisitStudies of the same condition, open and under way.
- More trials run by NYU Langone HealthThe sponsor's other registered studies.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Observational
- Observational model
- Cohort
- Time perspective
- Prospective
- Enrolment
- 5,475 participants (actual)
Sponsor and investigators
- Lead sponsor
- NYU Langone Health
- Sponsor type
- University, hospital or other
- Responsible party
- Sponsor
- Investigators
- Leora Horwitz, MD, MHS, Principal investigator, NYU School of Medicine
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT03462394
- Sponsor's protocol ID
- QI Patient Access Center
- Status last verified
- Jul 2021
- First submitted
- 6 Mar 2018
- Last updated
- 8 Jul 2021
- Results posted
- No
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- Undecided
Study at a glance
From the registry record, last updated by the sponsor on 8 Jul 2021. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- Increasing Patient Engagement in the Annual Well Visits Program at NYU Langone Health
- ClinicalTrials.gov ID
- NCT03462394
- Acronym / sponsor ID
- QI Patient Access Center
- Conditions
- Annual Visit, Well Visit
- Study type
- Observational
- Recruitment status
- Completed
- Enrolment
- 5,475 participants (actual)
- Lead sponsor
- NYU Langone HealthUniversity, hospital or other
- Study start
- 19 Feb 2018 (actual)
- Primary completion
- 24 Jul 2019 (actual)
- Study completion
- 24 Jul 2019 (actual)
- First posted
- 12 Mar 2018 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
NYU Langone Health calls patients to remind them to schedule their annual well-health appointments (including annual well visit, mammograms, etc.). The proposed study will test different iterations of the call script with the goal of increasing call completion rate and the number of scheduled appointments within an appropriate timeframe.
Study design
- Observational model
- Cohort
- Time perspective
- Prospective
- Number of arms
- 2
| Arm | Type | Receives |
|---|---|---|
| Current Script Version | – | Other: Current ScriptThis arm will receive the version of the call script currently used as part of regular care at NYU Langone Health. |
| Script Iterations | – | Other: Alternate Script IterationsThis arm will receive an iterated version of the script that might contain changes in wording or structure that are different from the current version of the script. |
Who may qualify
- Sex
- All
- Healthy volunteers
- Not accepted
- Age groups
- Child, Adult, Older adult
- Study population
- Members attributed to NYU Langone Health under a shared savings arrangement who are due for preventive services and/or screenings and are eligible to be receiving a reminder call.
Key inclusion criteria (1 listed)
- Members attributed to NYU Langone Health under a shared savings arrangement who are due for preventive services and/or screenings and are eligible to be receiving a reminder call.
Key exclusion criteria (1 listed)
- N/A
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| Current ScriptThis is the version of the phone call script currently used at NYU Langone Health. | Other | Current Script Version |
| Alternate Script IterationsIntervention includes various iterations of the phone call script (different wording or script structure). | Other | Script Iterations |
Primary outcome
Number of scheduled annual visits
Time frame: 6 months
1 secondary outcome
Call completion rate
Time frame: 6 months
Results and safety
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 8 Jul 2021.
- Individual participant dataSharing planned: Undecided
Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
Leora Horwitz, MD, MHS principal investigator
NYU School of Medicine
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
An observational study of Annual Visit, Well Visit, run by NYU Langone Health at 1 site in United States.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 1 inclusion and 1 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: finished, as of the sponsor's last update on 8 Jul 2021. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in United States. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Number of scheduled annual visits (time frame: 6 months). It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 8 Jul 2021.