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Diabetes MellitusNCT02386540

Health Coach Program to Improve Chronic Disease Outcomes Following an Emergency Department Visit

A study testing Health Coaching in people with Diabetes Mellitus and Hypertension, run by Alameda County Medical Center at 1 site in United States.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

The purpose of this study is to determine whether health coaching initiated in the emergency department (ED) reduces subsequent ED visits, increases primary care visits, and positively impacts health outcomes in patients with diabetes and/or hypertension. Read more about this study

Who is it for?
Ages 18 years and older
Conditions the study is for
Diabetes Mellitus, Hypertension
What is being tested?
Health Coaching
Could I receive a placebo?
No, everyone receives an active treatment
How many people
295 participants
Where
1 siteUnited States
Study dates
6 Feb 2015to 10 Dec 2018
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 years and older
  • All sexes
  • No healthy volunteers
  • Adult, Older adult

Who may be able to join

  • Willing to work with a health coach
  • Plans to reside in Alameda County for the next year
  • Has a reliable phone number
  • Speaks English or Spanish
  • 18 years of age or older
  • Meets at least one of the following three criteria: (1) Low medication adherence defined as a continuous medication gap of at least 1 month in the past year OR a new diagnosis of diabetes and/or hypertension; (2) No patient-identified primary care provider (PCP) or no visit to PCP in 1 year; (3) One or more visits to the ED in the last 6 months.

Who cannot join

  • Life-expectancy less than 1 year
  • Poorly controlled psychiatric illness
  • Homeless
  • Active and frequent use of illicit substances
  • Currently incarcerated
  • Already enrolled in a program for patients with high rates of hospitalization and/or emergency department visits
  • Unable to consent due to an unstable condition or serious emotional or neurologic condition
  • Admitted or anticipated to be admitted to the hospital from the ED

Trial locations and contacts

1 site in 1 country.

United States1 site
  • Highland Hospital - Alameda Health System

    Oakland, California, 94602

Other trials in United States

About this study

The purpose of this study is to determine whether health coaching initiated in the emergency department (ED) reduces subsequent ED visits, increases primary care visits, and positively impacts health outcomes in patients with diabetes and/or hypertension.

Read the detailed description

Patients will be recruited by health coaches from the Highland Hospital Emergency Department. Eligible patients who agree to participate will be randomized to the control and experimental groups in a 2:1 ratio respectively because experimental group size is limited by health coach availability and greater loss-to-follow up is expected among the control group. Repeated measures analysis will be used to compare each outcome over the study period. In addition, subgroup analyses will be performed in order to stratify by baseline survey measures or amount of ED visits in the pre-observation period.

Being tested
Health Coaching
Keywords
Community Health Workers, Community Health Workers: utilization, Emergency Service, Primary Health Care/utilization, Health Services Accessibility
Medical subject headings
Diabetes Mellitus, Hypertension

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • Health CoachingBehavioural

    The Alameda County Health Coach program pairs patients with a language-concordant health coach for six months following an ED visit. Health coaches are young adults from the local community employed through Alameda County and trained for three months in topics such as self-management support and motivational interviewing. Health coaches work one-on-one with participants in order to develop an action plan in order to achieve patient-identified health goals. Communication between the health coach and participant includes text messages (weekly), phone calls (twice a month), face-to-face visits (at least once), and accompaniment to a primary care visit (at least once). Health coaches may also assist participants in accessing community resources as related to the individualized action plan.

Study groups in NCT02386540
Study groupRoleWhat they receive
Health CoachingExperimentalPatients randomized to the experimental arm receive six months of post-ED health coaching from the Alameda County Health Coach Program (ACHCP) in addition to usual care in the emergency department at enrollment.
Receives: Behavioral: Health Coaching
Usual CareNo interventionPatients randomized to the control arm receive usual care in the emergency department at enrollment.

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Number of emergency department visits

    Self-reported measure collected via follow-up phone surveys at 1, 3, and 6 months.

    Measured: 6 month period after enrollment

Secondary outcomes (7)
  1. Number of primary care visits

    Self-reported measure collected by follow-up phone surveys at 1,3, and 6 months.

    Measured: 6 month period after enrollment

  2. Physical health and mental health (Validated measure - SF-12v2)

    Validated measure (SF-12v2) collected at baseline and follow-up phone surveys.

    Measured: Baseline, 1 month, 3 months, and 6 months after enrollment

  3. Medication adherence (Validated measure - Morisky Medication Adherence Scale, MMAS-8)

    Validated measure (Morisky Medication Adherence Scale, MMAS-8) collected at baseline and follow-up phone surveys.

    Measured: Baseline, 1 month, 3 months, and 6 months after enrollment

  4. Patient activation (Validated measure - Patient Activation Measure, PAM)

    Validated measure (Patient Activation Measure, PAM) collected at baseline and follow-up phone surveys.

    Measured: Baseline, 1 month, 3 months, and 6 months after enrollment

  5. Type and frequency of health coach contact

    Health coach documentation notes will be analyzed to determine the average percent of each type of contact (text, phone, or in-person) and frequency of contact.

    Measured: 6 months after enrollment

  6. Percent of action plan goals achieved (Health coach documentation notes)

    Health coach documentation notes will be analyzed to determine the percent of goals achieved during the intervention.

    Measured: 6 months after enrollment

  7. Qualitative analysis of action plans (Health coach documentation notes will be analyzed, data will be coded to identify themes such as type of goals, barriers to care, and resources identified in the action plan)

    Health coach documentation notes will be analyzed using a grounded theory approach, where transcribed data will be coded to identify themes such as type of goals, barriers to care, and resources identified in the action plan.

    Measured: 6 months after enrollment

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted12 Mar 2015 (estimated)
  2. Study start6 Feb 2015
  3. Primary completion10 Dec 2018
  4. Study completion10 Dec 2018

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Treatment
Allocation
Randomised
Intervention model
Parallel groups
Masking
Single blind
Who is masked
Outcomes assessor
Enrolment
295 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT02386540
Sponsor's protocol ID
IRB 14-08123E
Status last verified
Dec 2018
First submitted
14 Feb 2015
Last updated
19 Dec 2018
Results posted
No
Individual data sharing
Undecided

Questions about this trial

What is this clinical trial studying?

A study testing Health Coaching in people with Diabetes Mellitus and Hypertension, run by Alameda County Medical Center at 1 site in United States.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 6 inclusion and 8 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 19 Dec 2018. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in United States. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Number of emergency department visits (time frame: 6 month period after enrollment). It is what the study was designed to measure, not a finding.

Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 19 Dec 2018.

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